Our Company
Our Focus
As a manufacturer, our focus is on delivering exceptional quality products to our customers. We believe that strong, collaborative relationships are critical to achieving success. Through the design, manufacturing, installation and ongoing support phases of our process, the XACT USA team works closely with customers to ensure that all requirements are met, and expectations exceeded.
Our Culture
The success of a company relies heavily on its culture and the people, processes, and underlying philosophies. At XACT USA, putting our customers first has become a key driver of our corporate culture. Working hard to exceed expectations and ensure customer satisfaction requires a well-trained, cohesive team, one that believes in and follows the principles of continuous improvement. Our systems, processes and policies enable us to deliver intuitive solutions that provide both internal and partner success.
Our History
XACT USA is an offshoot of XACT Engineered Manufacturing Solutions, a privately-owned manufacturing company that was founded in 1999 by Eric Amos in Calgary, Alberta.
Calgary has long been synonymous with the Oil and Gas sector, and XACT EMS soon became sought out by industry leaders for custom electrical cabling and assemblies. That success translated to other industries, including defense, communications, IT, transportation, agriculture, utilities, and more.
Initially established to provide custom cable assemblies to local industries, we soon expanded to include injection molding capabilities and overmolding solutions to a growing global customer base. Out of a desire to better serve our valued American clients in ways that a only an American outfit can, XACT USA was born, and while independent, XACT USA maintains a close relationship with XACT EMS to take advantage of their long history and expertise in our specialized fields.
Our Approach
At XACT USA, we utilize a customer-centric and collaborative approach to provide customers with solutions that add value to the supply chain. Our employees are empowered to improve processes and deliver value to the organization and our customers. Our continuous improvement program drives our culture, while our ability to offer turnkey solutions drives creativity and capacity expansion.
Consultation
& Design
We work with you to create a comprehensive solution that meets your needs and adds value to your operations. Utilizing a custom product and solution configurator, we develop an initial design and confirm the scope with a feasibility assessment. We provide detailed 2D and 3D drawings for approval prior to manufacturing and constructing prototypes for in-field compatibility and functionality.
Supply Chain
Management
We leverage best-in-class manufacturers to ensure compliance, compatibility, and accessibility with component selection. We also leverage our global strategic supply chain to leverage cost competitiveness. Supply chain sourcing and inventory management are proof of our proactive approach to design and manufacturing.
Lean
Manufacturing
We apply over 20 years of experience in our approach to design and quality, leveraging our in-house capabilities to drive efficiency and rapid delivery. We also develop a quality roadmap for each product to ensure proper manufacturing practices and standards, monitoring for continuous improvement opportunities to increase quality.
Customer
Support
As part of our turnkey approach, we have dedicated and diversified teams that work together on your behalf to provide ongoing support, effectively becoming an extension of your organization. We are committed to offering customized reporting, real-time order statuses, and aftermarket sales and service.